Online Reputation Management Services for Indian Businesses

We do not remove genuine reviews, and any agency that promises to is putting your listing at risk. We can report reviews that break platform policy, such as spam, fake accounts, conflicts of interest or abusive language. For defamatory content we work with your lawyer. For fair criticism, a calm public reply and a fix to the actual problem usually helps more than deleting it would.

No. Fake reviews break Google, Meta and marketplace policies and can mislead buyers. They can also lead to penalties or consumer complaints. Review gating, where only happy customers are asked, is against Google policy too. We set up a request that goes to every real customer. That grows your review count honestly and tells you where your service needs work.

Monitoring and faster replies start in the first two to three weeks. Review volume depends on how many customers you serve each month, since only real customers are asked. Changes in branded search results take longer, usually a few months, because new pages have to be published, indexed and ranked. You get a report every month so you can see what has moved.

We follow the plan agreed at the start. First we confirm the facts with you. Then we publish a holding statement where needed, route questions to the right people and track mentions through the day. Every response is drafted for your approval. If journalists are involved, we bring in our PR team. Speed matters, but getting the facts right matters more.

Google Search and Google Business Profile, Facebook, Instagram, LinkedIn, X and YouTube. Review sites such as Justdial, Trustpilot and industry portals. Marketplaces like Amazon and Flipkart. Forums such as Reddit and Quora, and online news. We shortlist the platforms where your customers actually talk about businesses like yours, so the monthly report stays focused.

Cost depends on the number of locations, the platforms we watch and how many mentions you get each month. A single clinic or showroom needs far less work than a multi-city brand with an active complaint history. We quote after a short call, based on scope, and share the full list of tasks included before you sign.