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Free proposal

White label ORM

White Label Reputation Management Services for Agencies

White label reputation management for agencies. We monitor reviews, draft replies, run review request campaigns and flag problems early. Everything goes out under your agency's name, and we never post fake reviews.

  • Tone and escalation guide
  • Replies to every review
  • Review request setup
  • Policy-based removal requests

Office in Sector 115, Mohali · +91 70180 62319

  • GooglePartner
  • MetaBusiness Partner
  • Amazon AdsPartner
  • ShopifyPartner

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For agencies

What is white label reputation management?

White label reputation management is when a specialist team looks after a business's online reviews and mentions under your agency's name. That covers monitoring review sites, replying to reviews, asking happy customers for reviews and handling complaints. The client sees your agency doing the work. White label online reputation management is now a common add-on for SEO and local marketing agencies.

Reputation work is small each day but never stops. A busy restaurant may get new reviews daily, and one angry review left unanswered can put off many readers. Reputation management for agencies works best with a clear process. Replies follow a tone guide, and serious complaints go to the owner. Fake or abusive reviews are reported through the platform's own tools.

White Label Reputation Management
Delivered under your brand

What your client sees

Behind the curtain

Your client Buys reputation management from you and sees only your brand
Your agency Sells reputation management at your price, with your logo on the rating and sentiment reports Keep up to 40%
Zenspire Media Handles the review replies and review request systems. Never contacts your client. NDA
  1. 1You sell reputation management to your client at your own price.
  2. 2We deliver the review replies and review request systems, with no Zenspire branding.
  3. 3You present the rating and sentiment reports under your logo.
  4. 4You keep the client and up to 40% margin.

Why agencies outsource reputation management

Our white label reputation management service handles review work for your agency clients behind your brand. Clients care about their star rating, but replying to every review on Google, Justdial and Facebook needs daily attention. Most agencies do not have someone free for that. Zenspire Media monitors reviews, drafts replies and runs honest review request campaigns for agencies in India and abroad. Reports carry your logo.

A dedicated account manager works with your team in a shared Slack or WhatsApp group. Serious negative reviews are flagged to you as soon as we see them, and standard replies go out within 48 hours. We sign an NDA on the first call and never contact the client. We do not write fake reviews, buy ratings or post from fake accounts. Partner rates leave room for margins of up to 40%.

White Label Reputation Management services we cover

  • Review monitoring

    Daily checks on Google Business Profile, Justdial, Facebook, Zomato, Practo and other review sites relevant to the client.

  • Review response

    White label review management with replies written to the client's tone guide and posted under approval rules you set.

  • Review request campaigns

    SMS, WhatsApp and email requests sent to real customers after a purchase or visit, with a short link to the review page.

  • Negative review handling

    Escalation of serious complaints, calm public replies and reports to the platform for reviews that break its policies.

  • Brand mention tracking

    Alerts for mentions of the brand on news sites, forums and social media, with a weekly summary.

  • Search results clean-up

    Owned profiles and pages built and optimised so accurate information ranks for the brand name.

What your agency gets

Everything is delivered in your templates and under your name.

Tone and escalation guide

A short guide for each client covering reply tone, phrases to avoid and which issues go to the owner.

Replies to every review

Positive, neutral and negative reviews all get a reply written for that specific review.

Review request setup

Message templates and short links for WhatsApp, SMS or email, sent only to genuine customers.

Policy-based removal requests

Reviews that are spam, abusive or from non-customers are reported through Google and other platforms.

Google Business Profile care

Photos, posts, Q&A and business details kept up to date on each listing.

Branded monthly report

Rating trend, review count, response time and feedback themes on your letterhead.

Want the wholesale price list?

How white label reputation management works

  1. 01

    Access and audit

    You share the client listings. We audit current ratings, unanswered reviews and platform coverage.

  2. 02

    Set the rules

    The tone guide, approval rules and escalation contacts are agreed with your team.

  3. 03

    Monitor and respond

    Reviews are checked daily and answered within 48 hours. Serious issues come to you first.

  4. 04

    Report and improve

    You get a branded monthly report with trends and suggestions to share with the client.

White label reporting

Reports in your agency’s name

Each month you get a reputation report on your agency letterhead. It shows the average rating and review count for every platform, how quickly reviews were answered and the common themes in feedback. Complaints that came up more than once are listed so the client can fix the cause. The report is written for business owners, so you can forward it as it is.

  • Rating and review count by platform
  • Average response time
  • Common complaint and praise themes
  • Log of reported or removed reviews
  • Review request campaign results
Monthly Reputation Management report · Client: Riverside Hotel
Average rating▲
New reviews▲
Reply rate▲

Prepared by Your Agency · your logo, your colours, your domain

Sample

What your clients can expect, month by month

  1. Month 1

    Audit and backlog

    Older unanswered reviews get replies, listing details are fixed, and monitoring and the tone guide are set up.

  2. Months 2-3

    Steady replies and requests

    Daily monitoring and replies run on schedule. Review request messages go out to recent customers.

  3. Months 4-6

    Patterns and fixes

    Repeated complaints are grouped and shared, so the client can fix the service issues behind them.

  4. Month 6+

    Ongoing care

    Monitoring, replies and requests continue. New locations or platforms are added as the client grows.

White Label Reputation Management packages

Wholesale packages you can resell at your own price.

Starter

Agencies with single-location clients who need review replies and monitoring.

  • Monitoring of Google and one other platform
  • Replies to all new reviews
  • Tone and escalation guide
  • Branded monthly report
Get pricing
Most chosen

Growth

Agencies managing reviews for several local businesses.

  • Monitoring across all relevant platforms
  • Review request campaigns by WhatsApp or SMS
  • Policy-based removal requests
  • Google Business Profile posts and photos
  • Dedicated account manager
Get pricing

Scale

Agencies with multi-location or franchise clients.

  • Location-wise dashboards
  • Brand mention tracking
  • Search results clean-up for the brand name
  • Crisis response support
  • Priority replies for flagged reviews
Get pricing

You get the wholesale reputation management rate card after an intro call. There are no setup fees.

Why agencies choose Zenspire for reputation management

01

No fake reviews

We never write reviews, buy ratings or post from fake accounts. Every review request goes to a real customer.

02

Your name on every report

Reports and dashboards carry your logo, and we work only through your team.

03

48-hour standard replies

New reviews get a reply within 48 hours, and serious ones are flagged to you first.

04

Margins of up to 40%

Partner rates let you work as a reputation management reseller and price the service your way.

05

NDA from the first call

We sign before you share client listings or complaint details.

06

One shared group

Escalations, approvals and questions go through a shared Slack or WhatsApp group with your account manager.

White Label Reputation Management in your city

Pick the city your agency works in.

FAQs

Questions about white label reputation management

Still unsure? Call +91 70180 62319 or message us on WhatsApp.

What is white label reputation management?

White label reputation management means we monitor and manage online reviews for your clients under your agency brand. We reply to reviews, send review requests to real customers and report policy-breaking reviews to the platforms. Reports carry your logo. The client deals only with your agency, and we stay in the background.

How much do white label reputation management services cost?

Cost depends on the number of locations, platforms and monthly review volume. A single clinic with steady reviews on Google is a smaller job than a restaurant chain on five platforms. We share a wholesale rate after a short call. You add your margin, with room for up to 40%.

Can you remove negative reviews?

A review can only be removed if it breaks the platform's policies, such as spam, abuse, a conflict of interest or a review from someone who was never a customer. We report those through the platform's tools. Genuine negative reviews stay. We reply to them calmly and help the client fix the cause.

Do you write fake reviews or buy ratings?

No. Fake reviews break Google's policies and consumer protection rules in India and abroad, and they can get a listing suspended. We only ask real customers for reviews, through messages sent after a purchase or visit. That is slower, but it builds a rating that holds up.

Can you handle outsourced review response for our clients?

Yes. Outsourced review response is the most common part of our work. You set approval rules, such as posting replies to four and five star reviews directly and sending the rest to you first. Each reply is written for that specific review and posted within 48 hours from the client's business account.

Which platforms do you cover?

We cover Google Business Profile, Facebook, Justdial, Zomato, Practo, TripAdvisor, Glassdoor and other sites relevant to the client's industry. For agencies abroad, we also cover Trustpilot and Yelp. The platform list is agreed at onboarding, so monitoring matches where the client's customers actually leave reviews.

Partner with us

Resell reputation management under your brand

Book a 30-minute intro call for wholesale pricing and a sample report.